
FAQ – Auto Parts
Where Can I Purchase Certified Kia Auto Parts in Morristown, TN?
Avoid traveling to Jefferson City for aftermarket and high-performance parts by getting them from the source. Several vendors will try to mimic exact make and model parts and accessories but won't get it right - making accessories look awkward and cheap. At Rusty Wallace Kia, we take pride in carrying genuine original manufactured and aftermarket parts and accessories for casual and high-performance vehicles. Check out some frequently asked questions our White Pine locals got answered from our professional service center.
What Are OEM Parts?
"Original Equipment Manufacturer" parts are created for unique car models by the manufacturer, which in this case, is Kia. These are your vehicle's exact-matching parts that include a limited warranty. Car Dealerships use your VIN Number to find the right OEM part for your car, truck, or SUV. When you buy OEM, you guarantee high-quality, a protected warranty, and availability worth the price.
What Are Aftermarket Parts?
An aftermarket part is any part for a car, truck, SUV, or minivan that is not sourced directly from the OEM (Original Equipment Manufacturer). Though they tend to cost less and are readily available at most retail sources, their cheap price can suggest cheap quality, and a warranty is not guaranteed. If you happen to buy an aftermarket part that doesn't work out, you could potentially spend more than you would the first time on an OEM part.
Expensive Part Repairs
- Transmissions - $4,000 to $5,000
- Brake Lines - $1,000
- Suspensions - Up to $3,000
- Cylinders - Up to $10,000
- Hybrid battery - $6,000 and up
If you're looking for a quick fix with an aftermarket part, you not only risk the operation of your vehicle, but you also risk having to start over and buy OEM parts in the end - which could cost you double of what you planned on spending. Do it right the first time and choose OEM.
What Car Parts Are Covered/Not Covered Under Warranty?
Here is a list of what's covered and what's not on most warranty plans offered when purchasing a vehicle. Make sure to verify with your representative what warranty is offered on your vehicle prior to servicing, so you know what to expect.
Covered With Powertrain Warranty:
- Transmission
- Gaskets
- Engine
- Transfer Case
- Axles
Bumper-to-Bumper Warranty Coverage:
- High-tech systems
- All major vehicle systems
- Safety features
- AC and heating
Extended Warranty Coverage:
- Extends coverage of all items under original Factory Warranty
Not Covered By Warranty
- Scheduled maintenance
- Wear and tear items
- Body panel or exterior damage
- Interior damage
- Accidental damage
- Environmental damage
Can I Bring My Own Parts to Your Service Center?
Yes, however if you choose to do so, warranty will not be included, which can be crucial especially for leased vehicles. Also note that if you lease and opt for an aftermarket part, you risk voiding your lease warranty entirely.
Our Parts Center is Reliable
At our parts center, we offer:
- Factory OEM parts
- A complete line of accessories
- Convenient business hours
- Assistance from trained professionals
- Extensive parts inventory
- And competitive prices
Consult with one of our technicians to see what parts your vehicle may benefit from. We can go over costs and procedures before you make the decision to go through with our services, so you have a better idea of what to expect.
Schedule an Appointment Today
Get started by ordering parts or scheduling a service appointment with us today. We can advise you on the best way to service and modify your vehicle while increasing its longevity and protecting your investment. Bean Station locals will agree that our service center at Rusty Wallace Kia is not limited to Kia but specializes in everything we do. Reach out to a service member and see why our shop is the right stop for you.
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Contact
Rusty Wallace Kia Morristown
300 King Avenue
Morristown, TN 37814
- Sales: (423) 586-1441
- Service: (423) 586-1441
- Parts: (423) 586-1441